Your account content is stored against your Go Guide account, while downloads, notification permission and some device settings must be set up again.
In the app
- Install Go Guide from the App Store on the new iPhone.
- Sign in with the same mobile number or Apple ID used on the old phone.
- Allow location and notifications, then tap Profile → cog → Apple Health to reconnect it if you use it.
- From the same settings page, tap Restore Purchases while signed into the Apple ID that bought Premium.
- Download required offline routes and regions again; offline files do not automatically move between phones.
On the web
- No website transfer is required. Sign in at goguide.co.uk with the same Go Guide account.
- Use the website to confirm saved routes and synced activity are present before wiping the old phone.
- If you also changed mobile number, update your profile while you still have account access.