Go Guide Help Centre

How can we help?

Release notes

See what has changed in the latest version of Go Guide.

Full-app dark mode, rebuilt offline experiences, route rejoin guidance, Safety Check-ins, offline map additions and the Activity Story Designer.

Manage your account, profile and sign-in details, or get help accessing Go Guide.

Help with Go Guide Premium, Apple subscriptions, purchases, receipts and refunds.

Learn how to discover, plan, save and follow routes in the app and on the web.

Practical fixes for location, maps, notifications, syncing and other technical problems.